Recent Posts

Do Morgan Hill Businesses Need to Shut Down for Mold Damage Management?

10/15/2020 (Permalink)

mold growing on wall The mold remediation team at SERVPRO of Morgan Hill / Gilroy is ready to explain our procedure and answer your questions.

Specialists at SERVPRO Have Effective Yet Creative Solutions to Keep You in Business During Mold Remediation Efforts in Morgan Hill

Lodging and event venues in Morgan Hill need to honor the commitments made for residents and visitors traveling or celebrating life events. However, mold growth and damage are unpleasant scenarios to face, and up-to-date protocols from the Environmental Protection Agency (EPA) help professionals provide remediation services. Using the EPA protocols allow technicians to perform their duties to fidelity while still allowing for unaffected spaces in your commercial building to host individuals and groups safely.

What Is the EPA Protocol for Mold Remediation in Commercial Buildings?
The key to permitting continued operations during the appropriate mold remediation of Morgan Hill businesses is professional containment. Phases of mold remediation include:

    •    Locating the mold growth and damage (often assisted by the customer who noted water damage, surface staining, views of mold colonies, and/or the characteristic musty odor of microbial infestation)
    •    Containment of the affected work area
    •    Removal of the moldy materials and lawful disposal
    •    Application of EPA-registered antimicrobials
    •    Arrangement for the elimination of the water or moisture incursion underlying the mold proliferation

Why Is the Action Termed “Mold Remediation” and Not “Mold Removal?”
Outside of a laboratory or health care “clean room,” it is impossible to remove mold spores and materials altogether. Mold spores are tiny and impossible to see without magnification and are everywhere in the environment, inside and out. What SERVPRO mold remediators can do is seek out and correct the underlying water presence and damage that causes mold spores to absorb water and begin growth cycles. Remediation eliminates the damp conditions, which then dramatically limits the spread of mold colonies.

How Does Containment Permit Operations to Continue?
When SERVPRO scopes the space invaded by mold, we can contain the spread and prevent the existing mold colonies from interfering with activities in the areas occupied by guests and attendees. We often erect partitions built from 1.6 mil polyethylene and conduit. Then we use negative pressure air scrubbing technologies to seal the perimeter and exhaust moldy airborne debris through HEPA filters to the outdoors.

The mold remediation team at SERVPRO of Morgan Hill / Gilroy is ready to explain our procedure and answer your questions. Call  (408) 500-0657 if you have even a suspicion that mold grows in your commercial space.

What Makes Floodwater Challenging to Clean Up?

9/23/2020 (Permalink)

Storm flooding We understand the need for rapid response to minimize the loss of your property after a flood occurs. Call us right away we are available 24/7.

Understanding Flood Damage with the Help of Skilled Technicians from SERVPRO in Morgan Hills.

It can happen at any time. A storm front comes in, and the rain begins. Before you know it, you have flood water coming into your home at a rapid rate. This is when you need to call the professionals to handle water extraction and drying as soon as you can. Waiting too long to clean this potentially contaminated water brings the potential for costly secondary damage to your interior, belongings, building materials, and even the structural components of your Morgan Hill home.

Regardless of the climate that you live in or the elevation of your property in Morgan Hill, flood damage is a disaster that can strike at any time. There could be any number of causes, which makes flooding a constant unknown risk. You could have issues with a burst pipe or something that happens with your sewer line. However, when you have storm damage that results in flooding from significant rainfall, you need to be sure that you have skilled technicians ready to handle the cleanup in the safest, most effective manner possible.

How Does SERVPRO Handle Floodwater?

During a water incident in your home, the type of water gets broken down into three classes or categories:

  • Category 1: This is water considered to be sanitary without danger of illness or infection if inhaled, touched, or ingested. Sources include rainwater, sprinkler systems, or other types of freshwater.
  • Category 2: This is water that could potentially bring sickness if inhaled, touched, or ingested. Due to the microorganisms within, this gray water should get treated very carefully.
  • Category 3: This is considered black water and filled with pathogens and dangerous chemicals or raw sewage. 

Category 1 water can quickly turn into category 2 or 3 when left standing for too long. It is essential that you have trained technicians who can treat the water from a storm flood to ensure you and the other occupants' safety.

Call SERVPRO of Morgan Hill/Gilroy whenever you need reliable flood damage cleanup. We can be reached by calling (408) 500-0657.

Can SERVPRO Clean Kitchen Contents After Fire Damage?

9/15/2020 (Permalink)

"We can help" Our experts are available to assist in fire damage restoration efforts right away. Call SERVPRO today.

Morgan Hill Residents Are Concerned About Appliances and Furniture After Fire Damage.

Morgan Hill residents know that the kitchen is the heart of the home. It is where we prepare meals for ourselves or our family, and of course, the kitchen is usually the most popular place to hang out at a party. After a long day, it is refreshing to go to the kitchen for a cold beverage or to start a fresh coffee pot.

Fire damage to your Morgan Hill kitchen can feel devastating. The sight of soot-blackened walls and grimy furniture is upsetting. However, do not despair. SERVPRO has teams of trained fire restoration experts on hand to put your kitchen back together.

Can I prevent fire damage to my kitchen?

Although we are on hand to help you – we hope you will not need us! Take these simple steps to prevent fire damage to your kitchen:

  • Never leave the stove or a hot pan of food unattended
  • Be aware of trip and fall hazards such as trailing cords, and fix them
  • Do not let pets or young children into the kitchen when you are cooking
  • Store dish towels and aprons safely away from the cooker and open flames
  • Keep a fire extinguisher on hand – check it is safe for kitchen use, and familiarize yourself on how to use it

Unfortunately, no matter how careful you are, a disaster can still happen. In the event of fire damage to your kitchen, call SERVPRO of Morgan Hill / Gilroy as soon as you can. We Are Faster To Any Size Disaster, and we will get your kitchen back to normal as quickly as possible.

Why does soot make such a mess?

Soot forms from incomplete combustion of materials during a fire. Soot consists mostly of carbon but can also have traces of metal, chemicals, and even dust. Soot bonds to surfaces, creating a dark residue that can be very difficult to remove.

Soot particles are tiny – smaller than dust or mold – making it easy for them to settle on materials and stick there.

There are different kinds of soot:

  • Dry soot is the most straightforward kind of soot to remove
  • Wet soot happens when fires burn low and slow and is particularly difficult to remove
  • Oily soot comes from burning plastics and rubbers and is greasy and hard to clean
  • Protein soot comes from burning proteins, and is most common in the case of kitchen fires – it smells terrible, and the smell can linger long after the fire is out

Soot is notoriously hard to clean, which is why you should call SERVPRO. All our technicians undertake Institute Of Inspection, Cleaning, and Restoration Certification (IICRC) training, and are well-versed in handling every type of soot.

Can you clean my wooden furniture?

We will assess wooden furniture and let you know if we can salvage it. If the surface is badly blistered or warped by the flames, it may need refinishing. However, if the main problem is soot stains, we have a range of cleaning methods to help.

Dry cleaning is better for unfinished wood, such as inside drawers or at the back of units, because it does not push the soot deeper into the unprotected grain. For finished wood, we have a range of detergents suitable for wood furniture. We can also carry out semi-refinishing to deal with heavier soot damage, or where the furniture has water stains from fire-fighting efforts.

Can you help with soft furnishings?

Yes – SERVPRO can clean and restore upholstery, drapes, and blinds after a kitchen fire. Our team will advise you on the best cleaning method for each item and get your approval before commencing work.

For some items, such as Venetian blinds, dry cleaning, or ultrasonic cleaning, are ideal. Ultrasonic cleaning pushes tiny bubbles of cleaning solution deep into the stained material to loosen and remove soot particles.

For delicate upholstery, spot cleaning may be a better choice. Spot cleaning uses a carefully-chosen cleaning solution and focuses only on affected areas rather than soaking the entire surface.

What about my appliances?

Soot damaged appliances can be tricky to clean. Our technicians know which cleaning solutions are the safest and most effective on different kinds of devices. We start by dislodging as much soot as we can with dry cleaning to minimize the cleaning fluid we use on your appliances.

We are also mindful of the risks when operating an appliance after a fire. That is why we have an authorized electronic service company check and confirm each machine's safety before turning it back on.

Can SERVPRO help with the smoky smell?

Yes – we use air scrubbers, odor-eating pellets, and, if necessary, a fogger or an ozone generator, to remove odors from your kitchen. We know that kitchen fires can leave a particularly smelly residue, and your kitchen must smell fresh again so you can feel comfortable there.

For help with fire damage cleanup, call SERVPRO of Morgan Hill / Gilroy at (408) 500-0657.

Will a Homeowner Lose Their Carpet After a Leak in Their Home?

9/13/2020 (Permalink)

man pulling up carpet off of floor Water damage can ruin your carpet if you don’t handle it properly. Contact SERVPRO for professional remediation services to save your carpet.

SERVPRO technicians have specialized equipment and methods for saving carpets from many types of water damage in Morgan Hill homes

Wall-to-wall carpeting in a home can be a significant investment for a homeowner, and the thought of having to replace it due to a burst pipe or leaky roof can feel overwhelming. If the cleanup efforts begin rapidly enough and it is a clean water spill, there is a good chance your carpet may have restoration potential if:  

  • The carpet does not shrink after exposure to water
  • There is no bleeding of the dyes in the fibers  
  • The backing of the carpet does not deteriorate due to excessive moisture

Does the Entire Carpet Have to Go If Part of It Needs Water Removal?

SERVPRO technicians have a comprehensive education in the restoration of carpets of all types in Morgan Hill homes. The water removal begins while the techs also test the carpet fibers to determine what they are made of. This allows the techs to choose the correct cleaning agents and methods for drying to avoid potential secondary issues.

When only part of a carpet gets affected by water, after extraction, the techs can set up specific drying configurations to direct the floor directly onto the wet carpet. One commonly used method is floating, where the techs loosen one side of the carpet and force the dry, warm airflow from the air movers under the carpet as well as over it. Another technique the techs frequently rely on is tenting. Plastic gets placed over the wet area on the carpet, and air movers and dehumidifiers get directed in so moisture air gets ported away as it gets raised.

SERVPRO of Morgan Hill / Gilroy at (408) 500-0657 has the training and equipment to handle water removal in local properties. Whether it is a single area in a home or an entire property, the techs can restore the house to its preloss condition. 

Click here for more information about Morgan Hill.

How Can I Avoid Potential Damage from Water in My Commercial Property?

8/27/2020 (Permalink)

Water We understand how seriously water can impact your home. No matter when you make the call, we have technicians who can assist you.

SERVPRO technicians can assist with suggesting preventative measures as well as a plan of action for water clean up in your Morgan Hill property.

One of the first things every business should establish early on is what to do in case of damage from fire or water. Either one has the potential to wreak havoc to a structure and contents that can be financially devastating. SERVPRO techs can clean up the mess and assist property owners in creating a plan of action for avoiding water loss with measures such as:  

  • Regular property inspections by the business owner
  • Installation of environmental monitoring equipment to alert whenever humidity or heat levels rise
  • Creation of a profile using the SERVPRO Emergency READY Plan free app (ERP)

Is It Possible to Get Commercial Water Damage Cleaned Up During a Holiday?  

The one thing that commercial water damage in your Morgan Hill business should never do is wait for cleanup. The longer water remains on-site, the more it degrades, and that includes the growth of harmful bacteria or after 48 hours the establishment of mold colonies as an additional issue to address. SERVPRO technicians answer the call to clean up commercial properties 24-hours a day and arrive within hours after the initial call. This means you never have to wait long to begin the restoration process and can get your business reopened as quickly as possible.  

The goal of the technicians is to get the business reopened as rapidly as they can. The attention to extraction helps lessen the time needed for drying. The techs have access to a large number of air movers and dehumidifiers at a time so they can deploy them en masse to bring down the air moisture levels quickly and hit preset drying goals. 

SERVPRO of Morgan Hill / Gilroy at (408) 500-0657 handles any size commercial water damage in your property. The technicians arrive quickly and work diligently to assist the owners in lessening the need to replace items through their advanced cleaning and restoration methods. 

More information about Morgan Hill.

What Extractors Work Best for Flood Removal in Morgan Hill Apartments?

8/23/2020 (Permalink)

furniture floating in flooded room Flood water removal needs to be done by professionals so there aren’t any lasting effects. Contact SERVPRO to take care of the remediation process.

There are multiple water removal tools our SERVPRO team uses to overcome standing water concerns after a flood in apartments.

When it comes to water removal after a flood impacts your Morgan Hill home or apartment building, there are multiple options. Choosing the right tool for the task requires some evaluation into the present damage and what materials are currently absorbing moisture from standing water in the house. The more information that can get collected in the job scoping phase by our competent project manager, the more able our technicians become to choose the most efficient extraction path.

Because flood damage in Morgan Hill apartments creates unique obstacles over traditional residences, we must make choices based on available space and efficiency. In addition to the spread and severity of flood damages to the individual unit we respond to, shared walls and floors can be pathways for moving moisture to impact neighbors and adjoining properties. Efficient water removal solutions in these scenarios help reduce this migration by quickly reaching a point where drying is possible. Often the choice in flood removal falls to four primary extractors when apartments are damaged, and these include:

  • Submersible Pumps 
  • Truck-Mount Extractors 
  • High-Pressure Pumps 
  • Wet Vacuums 

When Do Submersibles Work Best for Flood Removal?

Regarding typical extraction needs for both water damages and flood losses in Morgan Hill, submersible pumps are a staple of removal. These tools vary in size, strength, and production to suit nearly any situation. In almost every flood loss where standing water is present, submersible pumps can play a role in removing this threat to begin drying and cleaning afterward. The shortcoming of submersible units is that their prime can get lost when standing water depths are under two inches. In these situations, other extractors can be better suited to finish the job. We typically choose among three variances of submersibles, including:

  • Electric
  • Gas-Powered
  • Commercial-Grade

What Pumps Are Best for High Volumes of Floodwater?

There is not always a need for using our extractor truck in the SERVPRO Green Fleet. When high volumes of standing water exist, especially with debris, this can be a beneficial choice for removal. These pumps are among the most powerful in our inventory, but that production has its shortfalls. A much shorter head and discharge on these pumps make them less than ideal solutions for anything beyond first-floor recovery and flood removal. If thousands of gallons of standing water threaten a floor of your apartment building, there are few tools more efficient for removing it than the truck-mount pumps 300 psi output.

Do High-Pressure Pumps Work Well After Flooding?

High-pressure pumps are not often the most sought after extractor in our inventory for several reasons. While it is a powerful tool, the discharge and intake hoses are much smaller to increase the distance possible for consistent water removal. The advantage of using these units in an apartment building is for damages that exist on upper floors that might be too substantial for low head pumps like the extractor truck or the electric submersible pump to handle. High-pressure pumps are only suitable when debris and solids are not a concern. If these threatening circumstances exist, much of the extraction on the upper floors of an apartment building must get conducted with wet vacuums.

What Are the Advantages of Using Wet Vacuums?

As comprehensive as extraction devices might be for your apartment structure, our SERVPRO of Morgan Hill / Gilroy team can often still rely on wet vacuums to finish the job. Many of the devices used in water removal rely on self-priming. When as much air enters the intake as does standing water, consistent water removal is no longer possible for submersible pumps. Wet vacuums do not lose prime and therefore are ideal for any pooling water under two inches in depth where other removal equipment fails. In addition to their extraction abilities, wet vacuums can be suitable for use in places where traditional drain discharging is not possible. While there are several advantages to using these portable water removers, the three most beneficial for apartment extraction include:

  • Versatile
  • Lightweight
  • Electric-powered

There are multiple choices regarding extraction and water removal tools after a loss incident impacts your apartment building. From the tight spaces and upper floor that require wet vacuums to the lower levels that can benefit from powerful removal with our truck-mount pumps, our SERVPRO of Morgan Hill / Gilroy team can help. We can work to get mitigation started as soon as we arrive. Give us a call today at (408) 500-0657.


7/16/2020 (Permalink)


As businesses are preparing to reopen, it is important to correctly clean and disinfect.  The type of disinfecting needed is a higher level than your day to day cleaning.  Disinfecting is vital to protect your employees and clients.  Though businesses are reopening, the threat of COVID-19 is still present and in order to reduce the risk of further spread is to take steps to disinfect your buildings.  No building is too small or too large for these services. Our Large Loss team specializes in disasters such as the Coronanvirus Pandemic.   Our technicians are trained in Biohazard cleanup, Blood-born pathogens and are all IICRC certified.  Additionally, our technicians are fully trained in proper use of personal protective equipment (PPE).

What our reopening cleaning includes

Reopening cleaning, and disinfecting includes a wide range of services dependent on your business needs.  These services include the use of EPA registered disinfectants approved for Covid-19 cleaning. Disinfecting of all touchable areas in your building will include but not be limited to: walls, floors, doors, door handles, light switches, windows, tables, table tops, chairs, sinks, cabinets, filing cabinets, computer key boards and mouse, phones, printers, lunch rooms, bathroom stalls and machinery.  Our technicians follow all OSHA regulations, as well as guidance from the CDC.

What businesses we can help

SERVPRO technicians are capable of helping many different types of businesses with our services.  We can effectively disinfect offices, salons, and small stores, as well as large manufacturing facilities, warehouses, restaurants, and schools.  

Preventative Vs. Reactive

Preventative disinfecting is a service made for businesses that have not experienced a positive or suspected COVID-19 case.  Preventative cleaning still disinfects all touchable surfaces to treat any possible viruses that may be in your facility.  Reactive cleaning however, is cleaning after a suspected or confirmed case of COVID-19 case.  This is a higher level of disinfecting, requiring the use of several types of services.  It is vital that if your business needs a reactive disinfectant cleaning to call us as soon as possible in order to correctly create a plan to reduce further contamination as well as spread of the virus.

What our fogging allows us to do

By using the fogging technology, SERVPRO technicians can cover an area is a short period of time.  This process allows for the use of liquid disinfectant in a non damaging manner to paper or fabrics.  The fogging turns the liquid disinfectant into a fine mist that lands on all surfaces and then dissipates after a specific dry time.  Because this fine mist allows technicians to disinfect areas faster, this service can be more cost effective then using a pump sprayer technique.  

Water Damage Experts Available 24/7 to Help Service Your Disaster

7/16/2020 (Permalink)

Don’t worry we are here 24/7

Your Morgan Hill/Gilroy home can experience water damage due to a various number of reasons, including sewage backups, storms, malfunctioning appliances, broken pipes, and human error like overflowing toilets and sinks. No matter the reason or how large the project is, SERVPRO’s staff has you covered. We are a full-service restoration company with the experience and knowledge needed to perform a thorough restoration on your home.

Unless you are always able to avoid things such as malfunctioning appliances, pipes and faucets, flooding, and earthquakes, you will at some point in your life experience water damage, as horrible as it can be.  Don’t worry,  SERVPRO of Morgan Hill / Gilroy is here when you need us.

Each minute that water sits in your home is time for more and more damage to harm your possessions, leaving more opportunity as well for mold and increasing the time and effort needed to fix the damage. Therefore, when the damage happens, call us as soon as possible we are available 24 hours a day/ 7 days a week.

All our technicians are fully trained and certified, and we will work with your insurance company, so you don’t have to worry. With years of restoration experience, we have worked with many insurance companies out there, so rest assured we will help you though the process.


The 4 Key Steps for Operatin a Fire Extinguisher

7/16/2020 (Permalink)

Bathroom fire This campsite bathroom fire was extinguished using a fire extinguisher.

Follow These Four Steps

The right tool at the right time can be a lifesaver, but only if you know how to operate it. If a fire breaks out in your home in, a fire extinguisher could minimize the property damage. It is not a particularly hard item to use effectively; however, it can be helpful to become familiar with the device. If you follow the PASS technique, you will be able to use most extinguishers like a pro. Follow these four steps:

Pull. A pin is normally located on the top of the device. Just pull the pin out to make the unit operational.
Aim. A hose usually protrudes from the fire extinguisher. Take the hose and aim the end of it with a nozzle at the fire. Aim low at the base of the fire for best results.
Squeeze. Squeeze the handle to release the fire fighting agent. This should result in a forceful flow of foam or some other material out of the hose.
Sweep. Move the hose and nozzle along the base of the fire in a controlled sweeping motion. Do this until the fire is completely out or the device runs out of fluid. Keep a close watch on the extinguished fire for a few hours to make sure it does not revive.

In the case of a kitchen fire, you will need to be careful of what type of fire extinguisher or method you use. A grease or oil fire should be controlled by smothering it with a heavy metal pot lid or by pouring large quantities of baking soda on the fire.
To minimize fire damage, it's a good idea to call in a professional fire mitigation company. Trained technicians can arrive Faster to Any Size Disaster and begin the fire restoration process. They will treat water damage as well as work on removing the impacts of soot and smoke with a professional fire cleanup.

Precautions for Dealing With Flood Water

7/16/2020 (Permalink)

No matter the source, water that leaks into your commercial property is a serious concern. Water damage can corrode materials, damage electrical systems and create an environment where mold can take hold. A fast response is critical. A team that works 24/7 and 365 days a year can get to your building in four hours and begin remediation promptly. Technicians have the training, experience, and equipment to manage the problem, whether it is large or small. Each situation is different but a company that specializes in water restoration can handle damage from hurricanes, tornadoes, floods, broken plumbing fixtures, rain and hail storms.

Dealing With Contaminated Water

Moisture in your building can come from different sources. Sometimes it is clean water from a drinking line, but it can also be black water from a sewage pipe or from a flood. Contaminated water requires specialized equipment and specific techniques for cleanup. It has the potential to contain the following dangerous substances:

  • Toxic chemicals
  • Sewage
  • Viruses
  • Microbes
  • Bacteria

It is important that water damage of this type is kept away from employees and customers. Anything the water touches should be considered contaminated as well. For complete restoration according to professional standards materials should be removed and replaced. The application of effective cleaning agents should be employed.

Handling the Aftermath of a Storm

Your goal is to get your company back up and running again after a disaster. Each day spent cleaning up your property from water damage means another day missing out on business as usual. Faster to any size disaster is the type of urgency you need. You also want to make sure the job is done safely and in accordance with the latest Institute of Inspection, Cleaning, and Restoration Certification standards. This ensures the cleanup follows best practices established by the cleaning industry, making it more likely the job will be done right.